How Confair deploys 1,800 professionals with just 2 recruiters

How do you deploy 1,800 professionals worldwide with only 2 recruiters? For Confair, a specialist in aviation personnel for airlines like Wizz Air, Air Arabia, and Air Atlanta, that is a daily reality. The secret? Dynamic self-service portals where clients and professionals can find and manage absolutely everything.

The ambition: maximum relief in the aviation industry

Confair specializes in aviation personnel for international airlines. From the very beginning, Confair's ambition was crystal clear: to provide maximum relief to aviation professionals and airlines. This had to be achieved through smart data flows and a digital environment where they can manage and retrieve everything.

To achieve this, they had their own custom digital solution built a few years ago. However, these complex custom systems eventually became a brake on their flexibility. Every change required deep technical adjustments, which brought innovation to a standstill. The solution? Replacing their custom software with a new, agile digital backbone: Minggo.

All-in-one portals

With Minggo as the connecting engine, Confair was able to take their ambition of maximum relief to the next level. Using Minggo, Confair has built powerful, integrated environments where data from all systems (ATS, onboarding tools, client systems) comes together.

1. MyHR: Smart portals for candidates

Confair wants a smooth experience for its professionals. They achieve this via the MyHR portal, the digital home base for flight crew. In the MyHR portal, employees can:

• View and manage documents and licenses,
• View payslips
• Track onboarding tasks
• Submit timesheets and expense reports

The portal is dynamic: a flight attendant provides different documents than a pilot, and the system adjusts the requirements accordingly. This way, recruiters no longer have to chase missing information and can focus entirely on finding the right match.

2. The cockpit: powerful, personalized portals for clients

For clients—the airlines—the MyHR portal transforms into their central, personalized cockpit. No two clients are the same: one requires recruitment and contract management, another needs recruitment and onboarding. With custom software, this was barely manageable, but thanks to Minggo, every client gets a unique environment, fully branded to their style and tailored to their specific processes and needs.

• Request new vacancies
• Pre-selected candidates: Clients immediately see an overview of qualified aviation professionals who meet their criteria
• One-click hiring: They can make their final selection and hire candidates without having to manually go through all profiles and data.
• Track onboarding: ensure a candidate gets off to a great start.
• Insight into timesheets, expense reports, sector-specific salaries, and daily allowances.

"Thanks to Minggo, we are able to deploy new technologies quickly and smartly."
— Jan Willem van 't Riet, Managing Director Confair

From custom-built to flexible

The switch to Minggo has fundamentally changed Confair. “Today, we use the platform for everything: from recruitment and onboarding to secondment, payroll, and invoicing,” says CEO Jan Willem van ’t Riet. “With Minggo as our central hub, we have rebuilt our entire digital infrastructure. Where millions of lines of code were once needed to connect systems, clear Minggo flows now provide automatic connections between all our processes.”

This central integration of tools and data not only makes Confair much more efficient in its delivery to clients, but also more agile as an organization. New technologies can be deployed quickly and smartly, while the flexibility to continuously improve is back in full force.

The benefits of Minggo vs. custom-built solutions, according to Confair:

• much more efficient in delivery to clients
• able to deploy new technologies quickly and smartly
• flexibility to continuously improve

“Where we used to be stuck in a clunky, monolithic system, we now work with a flexible and modular platform that accelerates our growth,” Jan Willem concludes. “Minggo is not just a tool, but the backbone of our digital transformation – proof that even the most outdated architecture can evolve into a modern, future-proof solution.”

Want to know how your organization can use Minggo? Watch the demo video.